The benefits of an online booking system
The benefits of an online booking system & appointment software are substantial. If you want to keep track of your business, have no missed calls, and connect with your customers. Online booking software provides you with the opportunity to improve your business and create more profit. Benefits include: more customers, increased revenue, saved money, eliminate phone and email tag and reduced no shows.
Book anytime anywhere
Online booking software provides you with a way to book appointments with customers without having to directly contact them. Instead of using phone or email which can take up significant time and reduce the amount of time you have in the day to actually provide your services, your customers can go to your website and book appointments on their own.
When you use online booking software, you and your clients are freed from the constraints of time. As the software can be accessed from anywhere via the Internet, clients have 24/7 access. Even all your staff can access the software and check and manage bookings from anywhere. As all the tasks are performed online, paperwork reduces substantially.
It’s amazing what you can accomplish when you’ve got more time. What if you didn’t have to spend time contacting your customers, scheduling appointments, or confirming bookings. What would you do with those extra hours? Online booking software acts as a super organized employee who can process and confirm bookings, respond to customers without even taking a coffee break.
Whether you are making booking for a special event, or booking appointments on a daily basis, it will consume a lot of your time. Online booking software minimizes the amount of time you, your staff and customers need to spend managing appointments.
Make More Money
With customer able to make booking with you 24/7 they will ignore other businesses that only take bookings during business hours and come to you instead.
When you customer book you online they are creating a valuable database for your business that you can use to make more money. Advanced searching tools can quickly find customer who have not booked for a while or recent customers visits, using this information you can target them to increase repeat bookings and sales.
Increase revenue by instantly scheduling leads from social media, online ads, email campaigns and web pages.
Sell Packages & promotions
Offering discounts to your customer when they purchase bulk packages or promotions allows you to receive the money upfront this will increase your cash flow. Recoup the cost of the discount by using booking software that fully automating the purchase and booking process.
Eliminate No shows
The easiest way to eliminate No show is to take payment upfront. The only way to charge cancellation fees is when you already have the payment. Customers are more likely to show up when they have already paid. You do not want to spend your valuable time chasing cancellation payments, having the payment upfront means you can quickly take you cancellation fee and refund the rest.
Automated SMS and email reminders alert your customers 24 hours prior to the appointment time so they are more likely to show up.
`Happy customers are repeat customers. Providing a quick and easy way to book and pay online anytime anywhere means more happy customers. Most people would prefer to book online rather than making a call. No more phone and email tag. Never miss another booking due to poor communication.