Reminder & Follow-up notifications
Send out reminder and follow-up notifications to reduce costly no-shows and increase repeat bookings
With bookitLive online booking software behind your bike business, you can put down the appointment book and get back to the wheelie important stuff.
bookitLive allows your clients to book a bike service or repair online, and lets you easily make, change and track your bookings. You can manage your client database and access individual service histories, track staff performance, advertise online and much more.
With bookitLive, you can have an automated SMS reminders sent to the client the day before their general service or complete bike overhaul. You’ll quickly notice the decrease in costly no-shows and tardy clients.
bookitLive booking software works with your highly mobile lifestyle; it’s smartphone compatible, so your business is with you wherever you are. Access your calendar and booking service, view your daily schedule and receive instant updates when a new job comes in.
A Bicycle repair workshop that only operates from Tuesday to Saturday is able to take bookings from new and existing customers 24/7 without having to answer the phone. Being a small business they cannot afford their own website so they use Facebook and link to their bookitLive mini website to take the bookings. SMS reminders are used to automatically notify their customers of their bookings. SMS messages are sent to the customer when their bike is ready to be picked up.
Booking a bicycle service online
My Bicycle shop has experienced enormous growth in customers wanting their bikes serviced and repaired. My customers want the ability to make a booking for a service in their own time often outside my operating hours. I needed an online booking software that would allow my customer to make a booking and ask questions 24/7. Adding bookitLive online booking software to my website makes booking a bike service easy.