About us

Retail bicycle sales and servicing.
• Owner operated. Local family business.
• Over 25 years experience.
• High quality workmanship guaranteed.
• Same day repair service available.
• 1 hour turnaround available on minor jobs.
• Ample undercover parking onsite.

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Contact Information

750 Pittwater Road. Enter via basement carpark.

Brookvale

Sydney, NSW 2100

Australia

Ph. 0299073500

Web: bikefactory.com.au

Hours of Operation

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 4:00pm

Workshop Service and Repairs >

Select required service or repair from menu. Booked service level can be revised on physical inspection of the bike in store. Book now for the day you would like to drop off the bike. Please allow 5 minutes when dropping bike off for inspection. Alternatively BBF can email inspection report. Please note your bicycle owners manual will also have a guide to suggested service intervals and important maintenance and safety information.

Free Adjustment Service

Free adjustment service If you have purchased your bike from BBF. Valid for 12 months from original purchase date for the original owner.

Bronze Service

$49

Duration: 2 hours

Recommended every 3-6 months. Service intervals depend on frequency of use. Service level can be revised after physical inspection of bike.

Silver Service

$99

Duration: 2 hours

Recommended every 3-6 months. Service intervals depend on frequency of use. Service level can be revised after physical inspection of the bike.

Gold Service

$189

Duration: 2 hours

Recommended every 6-9 months for frequent riders and every 12 months for occaisional riders. Service level can be revised after physical inspection of the bike. Helps prevent... (More)

Recommended every 6-9 months for frequent riders and every 12 months for occaisional riders. Service level can be revised after physical inspection of the bike. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon bike frames. Parts not included.

Platinum Service

$269

Duration: 2 hours

Recommended every 12 Months.This service will extend the life of your bike. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon bike... (More)

Recommended every 12 Months.This service will extend the life of your bike. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon bike frames. Parts not included.

Warranty Assessment

Duration: 2 hours

Warranty assessment. Please have proof of purchase. Receipt or bank statement. BBF submits details to relevant distributor. Freight and labour charges may apply.

Insurance Quote

$20

Duration: 2 hours

Free if the bike was purchased from BBF

Bottom Bracket Bearing Service

$45

Duration: 2 hours

Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not... (More)

Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not included.

Steering (headset) Bearings Service

$45

Duration: 2 hours

Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not... (More)

Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not included.

Brake adjustment Service

$15

Duration: 2 hours

Adjustment and/or cable/pads installation. Parts not included. Charged per brake.

Brake Bleed Hydraulic Service

$35

Duration: 2 hours

Recommended every 3-6 months. Adjustment and/or bleed brake system and straighten disc rotor. Parts not included. Charged per brake.

Gear adjustment Service

$25

Duration: 2 hours

Adjust derailleur and/or align hanger/install cables. Parts not included. Charged per gear derailleur.

Miscellaneous Repair

$15

Duration: 2 hours

Please click book now and describe in notes what you would like done to your bike. Price will vary depending on job. Cost estimate available on inspection. Labour charged at... (More)

Please click book now and describe in notes what you would like done to your bike. Price will vary depending on job. Cost estimate available on inspection. Labour charged at $85.00 per hour.

Suspension Fork Service

$85

Duration: 2 hours

POA. Service may be done in house or referred to manufacturers (Fox/Sram) service center if specialist work is required.

Suspension Rear Shock Service

$85

Duration: 2 hours

POA. Service may be done in house or referred to manufacturers (Fox/Sram) service if specialist work is required.

Suspension Dropper Service

$45

Duration: 2 hours

POA. Service may be done in house or referred to manufacturers (SRAM/FOX) service if specialist work is required.

Tube/Tyre Installation

$10

Duration: 2 hours

Front $10+. Rear $15+. Price can vary if complicated wheel removal is required. Price is per wheel. Parts not included.

Wheel True

$25

Duration: 2 hours

Tension spokes using tension meter. Straighten wheel and/or install 1-5 spokes. Price can vary depending on condition of wheel. Parts not included.

Wheel Rebuild New Spokes

$85

Duration: 2 hours

Completely rebuild wheel with all new spokes. Recommended solution if spokes keep breaking. Price may vary depending on complexity of rebuild. Spokes not included.

Miscellaneous Parts Installation

$20

Duration: 2 hours

Accessories, parts or component installation. Click book now and leave notes in comments window. Price will vary depending on job. Estimate given on inspection.

Bike Fit

$99

Duration: 2 hours

Free service on bikes purchased from BBF. Recommended on any bike to ensure optimum performance and comfort.This is an ideal service if you have purchased a bicycle online or... (More)

Free service on bikes purchased from BBF. Recommended on any bike to ensure optimum performance and comfort.This is an ideal service if you have purchased a bicycle online or from a chain store and require correct fitting. Parts not included.

Box Bike

$65

Duration: 2 hours

Pack bike into box for travel. Correctly packaged to minimise chance of damage in transit.

Assemble Bike Adult

$99

Duration: 2 hours

Assemble a bike from a box. Includes gear and brake adjustment and test ride. Components installed correctly and bike assembled ready to ride safely.

Assemble Bike Kids

$69

Duration: 2 hours

Assemble bike in a box. Includes gear and brake adjustment. Components installed correctly and bike assembled ready to ride safely.

Service

Book Now

Assemble Bike Adult

Duration: 2 hours
Cost: $99
Assemble a bike from a box. Includes gear and brake adjustment and test ride. Components installed correctly and bike assembled ready to ride safely.

Book Now

Assemble Bike Kids

Duration: 2 hours
Cost: $69
Assemble bike in a box. Includes gear and brake adjustment. Components installed correctly and bike assembled ready to ride safely.

Book Now

Bike Fit

Duration: 2 hours
Cost: $99
Free service on bikes purchased from BBF. Recommended on any bike to ensure optimum performance and comfort.This is an ideal service if you have purchased a bicycle online or from a chain store and require correct fitting. Parts not included.

Book Now

Bottom Bracket Bearing Service

Duration: 2 hours
Cost: $45
Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not included.

Book Now

Box Bike

Duration: 2 hours
Cost: $65
Pack bike into box for travel. Correctly packaged to minimise chance of damage in transit.

Book Now

Brake Bleed Hydraulic Service

Duration: 2 hours
Cost: $35
Recommended every 3-6 months. Adjustment and/or bleed brake system and straighten disc rotor. Parts not included. Charged per brake.

Book Now

Brake adjustment Service

Duration: 2 hours
Cost: $15
Adjustment and/or cable/pads installation. Parts not included. Charged per brake.

Book Now

Bronze Service

Duration: 2 hours
Cost: $49
Recommended every 3-6 months. Service intervals depend on frequency of use. Service level can be revised after physical inspection of bike.

Book Now

Free Adjustment Service

Free adjustment service If you have purchased your bike from BBF. Valid for 12 months from original purchase date for the original owner.

Book Now

Gear adjustment Service

Duration: 2 hours
Cost: $25
Adjust derailleur and/or align hanger/install cables. Parts not included. Charged per gear derailleur.

Book Now

Gold Service

Duration: 2 hours
Cost: $189
Recommended every 6-9 months for frequent riders and every 12 months for occaisional riders. Service level can be revised after physical inspection of the bike. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon bike frames. Parts not included.

Book Now

Insurance Quote

Duration: 2 hours
Cost: $20
Free if the bike was purchased from BBF

Book Now

Miscellaneous Parts Installation

Duration: 2 hours
Cost: $20
Accessories, parts or component installation. Click book now and leave notes in comments window. Price will vary depending on job. Estimate given on inspection.

Book Now

Miscellaneous Repair

Duration: 2 hours
Cost: $15
Please click book now and describe in notes what you would like done to your bike. Price will vary depending on job. Cost estimate available on inspection. Labour charged at $85.00 per hour.

Book Now

Platinum Service

Duration: 2 hours
Cost: $269
Recommended every 12 Months.This service will extend the life of your bike. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon bike frames. Parts not included.

Book Now

Silver Service

Duration: 2 hours
Cost: $99
Recommended every 3-6 months. Service intervals depend on frequency of use. Service level can be revised after physical inspection of the bike.

Book Now

Steering (headset) Bearings Service

Duration: 2 hours
Cost: $45
Recommended every 3-6 months. Disassemble, clean and re-grease. Helps prevent long term corrosion damage to bicycle frame. Essential maintenance for carbon frames. Parts not included.

Book Now

Suspension Dropper Service

Duration: 2 hours
Cost: $45
POA. Service may be done in house or referred to manufacturers (SRAM/FOX) service if specialist work is required.

Book Now

Suspension Fork Service

Duration: 2 hours
Cost: $85
POA. Service may be done in house or referred to manufacturers (Fox/Sram) service center if specialist work is required.

Book Now

Suspension Rear Shock Service

Duration: 2 hours
Cost: $85
POA. Service may be done in house or referred to manufacturers (Fox/Sram) service if specialist work is required.

Book Now

Tube/Tyre Installation

Duration: 2 hours
Cost: $10
Front $10+. Rear $15+. Price can vary if complicated wheel removal is required. Price is per wheel. Parts not included.

Book Now

Warranty Assessment

Duration: 2 hours
Warranty assessment. Please have proof of purchase. Receipt or bank statement. BBF submits details to relevant distributor. Freight and labour charges may apply.

Book Now

Wheel Rebuild New Spokes

Duration: 2 hours
Cost: $85
Completely rebuild wheel with all new spokes. Recommended solution if spokes keep breaking. Price may vary depending on complexity of rebuild. Spokes not included.

Book Now

Wheel True

Duration: 2 hours
Cost: $25
Tension spokes using tension meter. Straighten wheel and/or install 1-5 spokes. Price can vary depending on condition of wheel. Parts not included.