From beauty therapists to osteopaths, one of the most frustrating problems we hear about is the ‘phone ringing while I am busy with a client’ conundrum. The last thing you want to do is disappoint your client by leaving them to answer the phone, but knowing you may be losing the potential phone booking is hardly ideal either.
Online appointment scheduling eliminates “urgent” time-wasting calls, freeing you up to tackle the “important” tasks that makes your business money.
bookitlive online appointment booking system allows your loyal customers and first-timers to make online appointments 24 hours a day, 7 days a week, not just when you are open.
bookitlive shows them an online calendar so they can book an online appointment on the day and time that best suits them – no more time wasted on the phone going through all the dates and times that clash!
And the bookitlive online appointment booking system shows who is available so they can book their preferred masseuse, optician or manicurist etc.
bookitlive also offers a payment facility so that clients can choose to further speed up their online appointment by paying beforehand and this also helps reduce no-shows or late cancellations. This facility can be used to promote multiple bookings by clients, for example offering a discount for clients who use bookitlive to book a number of appointments in advance and pre-paying online. This win-win solution means you have confidence of income and the client has preferred appointment dates and times.